Conversation design best practice series pt. 1: The building blocks

When creating AI voice assistants and chatbots, we are witnessing a similar phase of uncertainty and exploration as we did with the web in the late 90s. Through understanding the basic structure of dialogue, including patterns and sequences, we can start to design more predictable and robust conversations. — Tickets for #Unparsed, the world’s first #conversationdesignconference, are […]

Don’t blame the bot! 10 learnings on safe use of AI

AI generated image - a robot standing in the witness box at court with its arms spread, and palms up as if it is explaining itself.

VUX World hosted a panel on ethics during the European Chatbot Summit in Edinburgh 2023. Kane Simms hosted the guest speakers Oksana Dambrauskaite, E-commerce Operations Leader at Decathlon UK, and Somnath Biswas, Head of Product – Conversations, Totaljobs Group. So what came up in that discussion? Here’s 10 hot takes! 1 – Nobody got fired […]

What does your voice reveal about you?

What does your voice reveal about you? Probably more than you realise – it’s possible to detect clues about your health, background and emotions while you talk.

Conversations2 – ChatGPT Interview

What happens when you interview ChatGPT? Things get strange quickly. There’s few things as hyped as ChatGPT. Much of it is deserved – this new technology delivers on so much of the promise of conversational AI. It can hold a consistent and flowing conversation, and it can chat with the user no matter what they […]

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