About VUX

VUX is the front door to the world of AI-powered customer experience, helping business leaders and teams turn conversational, generative and agentic AI into measurable business results.

Mission and Evolution

Our Mission

VUX empowers businesses to become the best versions of themselves while giving customers and staff back the most precious resource of all: time.

Our Evolution

VUX started in 2017 as a podcast about voice technology. It has grown into an industry-leading media platform and a strategic consultancy trusted by enterprise brands.

What we do

Media

We bring the brightest minds from the world’s most innovative companies to share what actually works in AI-driven customer experience. Everything we publish is grounded in practice, and it’s read, watched and heard by senior CX, digital and AI leaders.

Listen to the podcast

Consulting

Through VUX Consulting, we work with enterprise leaders to define AI strategy, select technology, design and build agentic and conversational AI systems and test them to production standard.

Explore consulting

Training

We train leaders, practitioners and teams in the skills that AI programmes depend on: designing AI experiences, leading AI initiatives and applying AI across the business. Our programmes are designed around real-world AI challenges.

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Who we work with

Enterprise leaders and teams

We help executives set customer experience strategy and guide in-house teams in designing, building and running AI systems. 

AI companies

We partner with technology vendors on research, content, campaigns and events that educate the market and build genuine demand.

Learn how VUX can help you succeed

Whether you’re an enterprise building with AI or a vendor bringing AI to market, we can help.

Get in Touch