Don’t blame the bot! 10 learnings on safe use of AI
VUX World hosted a panel on ethics during the European Chatbot Summit in Edinburgh 2023. Kane Simms hosted the guest speakers Oksana Dambrauskaite, E-commerce Operations Leader at Decathlon UK, and Somnath Biswas, Head of Product – Conversations, Totaljobs Group. So what came up in that discussion? Here’s 10 hot takes! 1 – Nobody got fired […]
Conversations Squared #4 Dr Joan Palmiter Bajorek
Dr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for her experience at the likes of Nuance, and now for her work as VP of Product Research (Data Analytics) at OneReach AI.
The risks of Large Language Models (such as ChatGPT)
In the various interactions I’ve had with ChatGPT, and the various posts and articles I’ve read by other people, I’ve had this recurring thought – talking to ChatGPT is like talking to a gifted child.
15 ways conversation designers could use ChatGPT
People from all industries and professions have gotten a hold of ChatGPT and have begun to understand the potential power of NLP technologies. In the field of conversational AI, for obvious reasons, there’s been a LOT of talk about whether a future version of ChatGPT would negate the need for conversation designers. The reactions from […]
ChatGPT: the good, the bad and the future
It’s been a week since the launch of ChatGPT, Open AI’s latest large language model (LLM), which has taken the AI industry by storm. Many have posited that it could replace Google search, even kill Google. Some have asked whether it could replace customer service agents. A few have questioned whether it will change the […]