Decoding documents: how SmartBots chunk data with LLMs

Discover how SmartBots revolutionise document management by introducing an innovative approach to data chunking with Large Language Models.
4 tips for effective use of LLMs in conversational AI

Discover how businesses are adopting LLMs, the challenges and limitations of Retrieval Augmented Generation.
Capturing the scope and behavior of LLMs

A hot topic among conversation designers and others is how to capture the scope and behavior of LLMs.
Don’t blame the bot! 10 learnings on safe use of AI

VUX World hosted a panel on ethics during the European Chatbot Summit in Edinburgh 2023. Kane Simms hosted the guest speakers Oksana Dambrauskaite, E-commerce Operations Leader at Decathlon UK, and Somnath Biswas, Head of Product – Conversations, Totaljobs Group. So what came up in that discussion? Here’s 10 hot takes! 1 – Nobody got fired […]
Unlocking the power of LLMs: putting people first in AI assistant development

It’s easy to approach every new problem in conversational AI as if you’re the first person who ever faced it. But the truth is that many organisations are trying to solve the same problems at the same time.
The 3 types of NLU systems in conversational AI

We recently spoke to Raj Koneru and Prasanna Arikala of Kore AI on the VUX World podcast, discussing Large Language Models (LLMs) and the forecasted impact they’ll have on the creation of enterprise AI assistants. Raj shared his thoughts on the types of NLU systems that exist today, and the benefits of each. This will […]
ChatGPT: the good, the bad and the future

It’s been a week since the launch of ChatGPT, Open AI’s latest large language model (LLM), which has taken the AI industry by storm. Many have posited that it could replace Google search, even kill Google. Some have asked whether it could replace customer service agents. A few have questioned whether it will change the […]