Don’t blame the bot! 10 learnings on safe use of AI

AI generated image - a robot standing in the witness box at court with its arms spread, and palms up as if it is explaining itself.

VUX World hosted a panel on ethics during the European Chatbot Summit in Edinburgh 2023. Kane Simms hosted the guest speakers Oksana Dambrauskaite, E-commerce Operations Leader at Decathlon UK, and Somnath Biswas, Head of Product – Conversations, Totaljobs Group. So what came up in that discussion? Here’s 10 hot takes! 1 – Nobody got fired […]

The 3 types of NLU systems in conversational AI

3 types of NLU from VUX World - intent based, zero-shot and few-shot LLMs

We recently spoke to Raj Koneru and Prasanna Arikala of Kore AI on the VUX World podcast, discussing Large Language Models (LLMs) and the forecasted impact they’ll have on the creation of enterprise AI assistants. Raj shared his thoughts on the types of NLU systems that exist today, and the benefits of each. This will […]

ChatGPT: the good, the bad and the future

"A robot and a human discussing the future of humanity in a futuristic city landscape". DALL-E 2

It’s been a week since the launch of ChatGPT, Open AI’s latest large language model (LLM), which has taken the AI industry by storm. Many have posited that it could replace Google search, even kill Google. Some have asked whether it could replace customer service agents. A few have questioned whether it will change the […]

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