Latest from VUX
Loading the Elevenlabs Text to Speech AudioNative Player… Most teams choose a voice for their voice AI agent the same way. Someone opens a voice gallery, plays a handful of samples and picks the one that “sounds about right.” Or worse, the highest paid person has a personal preference and you’re told to just run […]
Upcoming Events
Event
The Form Rooms, Tower Street, London
| November 26, 2026
I’ve always said that going live with AI is the beginning, not the end. In this breakfast session, we’ll focus on sharing how to make sure your business stays in control as you scale your use of autonomous AI agents across your business.
Webinars
Most enterprise AI assistants are already live. Most have never been properly tested. Watch this VUX Consulting webinar on how to test your conversational AI before it fails in production.
Learn how to lead cost-saving conversations with your board and where sustainable savings from AI actually come from.
Voice AI
Strategy
Loading the Elevenlabs Text to Speech AudioNative Player… CCW published a report recently that asked contact centre leaders how much impact AI has had on their business. The share of businesses that said it’s had enterprise-level impact was zero. Most sit a couple of rungs lower, at moderate impact with limited operational gains. So why […]