Purposeful Vs Emergent AI Strategy: what path should you be on?
As you start to put together your AI strategy, you need to understand whether you’re pursuing a purposeful AI strategy or an emergent AI strategy. This will enable you to find the best route to value. What will determine your approach is your organisation, your position within it, and the culture it exhibits. In this […]
Best tips for prompt engineering: Insights from Anthropic
Prompt engineering has rapidly emerged as a crucial skill in effectively working with advanced AI models. For those with experience, refining your prompts can significantly improve AI performance and unlock new potential. This article explores some of the best tips for optimising prompt engineering practice drawn from industry experts at Anthropic and their extensive work […]
The future of AI orchestration with Dmitry Shapiro of MindStudio
Dmitry Shapiro joins me today to share how MindStudio is enabling AI transformation across the board.
Getting AI into the enterprise with Stephan Schuessler, Deloitte
Join us as Stephan Schuessler dives into the exciting world of AI in the enterprise.
Gen AI and ROI: Bridging the gap from hype to reality in enterprise adoption
In the world of technology, few innovations have sparked as much interest as generative AI (gen AI). This emerging technology promises to transform how businesses operate and serve their customers. However, while the potential of gen AI is immense, many organisations face significant hurdles in their journey from experimentation to large-scale deployment. During a recent […]
AI and the super-powered future with Jeremy Kahn, Fortune
I was joined by Jeremy Kahn as we chat about AI’s potential to disrupt industries, reshape society, and challenge our understanding of human intelligence.
Scaling your AI solution for long term success
Once you have established a solid foundation with your initial AI deployments, it’s essential to think about scaling your solutions to cover more complex and higher-impact use cases. This phase requires a strategic approach to ensure that your AI initiatives continue to deliver value and remain sustainable over the long term. Building a Scalable AI […]
The AI revolution in recruitment with Martyn Redstone
Martyn joins me to share some new insights on the conversational AI jobs market, the impact that generative AI is having in the recruitment space and some examples of use cases and value being explored in the sector.
The AI chatbot serving 10m customers a year, with Nick Allgaier, Lufthansa
Nick joins me to share his learnings on scaling an AI practice to extraordinary heights.
Why NPS and CSAT don’t work for measuring your AI efforts
When evaluating AI initiatives, I see many organisations use NPS and CSAT as barometers of success. But there’s a problem with both of those metrics that make them ineffective at measuring the success of interactions with AI services. This has been a top of mind topic lately. I’ve written about how containment is the wrong […]