A pulse check on conversational AI in 2026

We hit the floor at the European Chatbot and Conversational AI Summit in Edinburgh with a mic and a simple rule: answer a question, then leave one for the next person.

How Rasa is revolutionising conversational AI

Rasa: came changing design framework for AI agents?

In this podcast with Alan Nichol, co-founder of Rasa, we chat about the rapidly evolving world of conversational AI and a game changing framework for creating natural conversations.

Conversations Unparsed: Industry Leaders Share Their Vision for AI

During Unparsed 2024 we asked 10 CAI professionals to tell us what they’re working on. They come from a range of companies, from startups with a single person covering their CAI projects to international banks, retailers and healthcare companies with complex and vast teams. We asked them what’s working and what isn’t. We wanted to […]

Why CAI needs skin in the game

The notion that AI will take our jobs and then destroy us is frustratingly hard to kill. It lacks scientific basis but it caught the public’s imagination. That’s perhaps because films like Terminator and 2001: A Space Odyssey were hugely popular long before actual AI gained widespread use. Somehow the public accepted narratives about killer […]