Conversational AI for customer care with Guillaume Laporte
Mindsay CEO, Guillaume Laporte joins us to share how you can use conversational AI to improve and scale your customer care and support.
Multi-channel conversational strategies with Nico Acosta
This week, Dustin and Kane chat with Nico Acosta, Director of Product and Engineering at Twilio, about how companies are approaching multi-channel conversational strategies. Listen on: Apple podcasts | Spotify | YouTube | Overcast | CastBox | Spreaker | TuneIn | Breaker | Stitcher | PlayerFM | iHeartRadio Presented by If you’re using things like […]
Building an assistant on an assistant with Nick Carey
This week, Dustin Coates and Kane Simms are joined by Nick Carey of Potato to discuss the concept of creating an assistant on an assistant.
All about conversational commerce with Charlie Cadbury
In this episode, we take a deep dive into conversational commerce: what it is, what’s possible and how you can turn conversing strangers into paying customers. Our guest Charles Cadbury is the co-founder of Say It Now, a company that helps brands respond the the growing consumer need for immediacy. Charlie’s history is impressive. He’s […]
How I built the world’s best chatbot with Steve Worswick
We speak to the creator of the world’s best chatbot about how to design Loebner prize-winning conversational experiences. Steve Worswick is the creator of Mitsuku, the general conversation chatbot that has won the Loebner prize for the last two year’s straight. 13 years in the making, Mitsuku convinced a panel of judges that it’s the […]
All about conversational AI with Jeff Smith
Conversational AI crops up constantly in conversations about voice, but what actually is it? How the heck does it work? And how can you use it? We speak to Jeff Smith to find out. In this episode, we cover: An overview of conversational AI – what it is and how it works The […]
Welcome to VUX World
Ladies and gentlemen, boys and girls, welcome to VUX World. This introductory episode is all about what VUX World is all about. Here, I’ll take you through: