A difference between conversational AI and your website

One of the differences between conversational AI and, say, your website or most other channels that don’t rely on natural language is that…
The future of conversational commerce? with David Clark and Tim Atkinson

Google is rolling out RCS messaging and partnered with BT to bring conversational messaging on Android to life. And it’s good!
The Rundown: What’s Algolia upto?

Learn how Algolia is stepping up the conversational search game with its new suite of products.
Conversational ear worms

What is the conversational equivalent of an ear worm? An ear worm is a song that you just cannot get out of your head. It doesn’t matter how hard you try it just sticks in there. If any of you have got kids then you’ll know exactly what it’s like to wake up at five […]
Automating call centres with AI and Frank Schneider

Frank Schneider, CEO of Speakeasy AI joins us to share how you can automate your call centres using conversational AI.
App Clips: The biggest innovation to hit the App Store since the App Store

At WWDC2020, Apple announced App Clips. It’s the first signs of an app revolution and the first real innovation we’ve seen on the app-front since the App Store launched in 2007.
The Rundown: Voice authenticated purchasing and bye bye Google Home?

Kane Simms and Dustin Coates are joined by Claire Mitchell to Rundown the week’s conversational AI news.
The Rundown: The Webby Awards bring synthetic tears

Kane Simms and Dustin Coates are joined by Claire Mitchell to Rundown the week’s conversational AI news.
What is Twilio Autopilot?

Twilio is a magical tool, and Autopilot is its NLU platform that voice devs and designers need to check out. In this episode we’re taking a look at what Autopilot is, what are its core concepts, and how it differs from other NLU services. Listen on: Apple podcasts | Spotify | YouTube | Overcast | […]
It’s about NLP, not voice

Last week, I was featured in a SoundHound article and was asked about my predictions for voice in 2020. The more you think about voice, if you look at things from a higher level, and ask ‘what’s driving this?’ You’ll realise that the main technology behind it all is natural language processing. Yes, Automatic […]