Context is King (and Queen), with Gregg Johnson, CEO, Invoca

Gregg Johnson, CEO, Invoca joins us in sharing just how important context actually is.
Conversations Squared #5 Dr Maria Aretoulaki

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I reached out to Dr Maria Aretoulaki to find out exactly what conversation analysis is, why it matters and how she would use it for a new project.
Knowbl on building an LLM-first AI platform

Matt Taylor joins us as he shares his insights into how Knowbl is building an LLM-first AI platform.
Why have we forgotten some of the basics? With Maaike Coppens

Maaike Coppens joins us as she helps us explore why we’re a community with amnesia who’s forgotten the basics.
The 3 types of NLU systems in conversational AI

We recently spoke to Raj Koneru and Prasanna Arikala of Kore AI on the VUX World podcast, discussing Large Language Models (LLMs) and the forecasted impact they’ll have on the creation of enterprise AI assistants. Raj shared his thoughts on the types of NLU systems that exist today, and the benefits of each. This will […]
Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers

Philipp Heltewig and Hardy Myers, Cognigy, join us to share how Cognigy is using LLMs in its conversational AI platform.
Nick Frosst, CTO, Cohere on Large Language Models

Nick Frosst, CTO, Cohere joins us to share the power and future of Large Language Models.
What’s this news about conversation designer layoffs?

In recent months we’ve seen rather a lot of layoffs. It feels like every few days there’s another LinkedIn post from someone in our network who’s lost their job. We spoke to three conversational AI recruitment experts to find out more.
LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai

Raj Koneru & Prasanna Arikala of Kore AI join us to share their perspectives on how LLMs can be used in conversational AI platforms.
The killer combo: How your AI assistant can save costs AND generate revenue

There are a lot of digital assistants designed for customer support. That has value. If you’re taking tasks off your live agent’s plate, then you’re helping them focus on more complex tasks. However, that’s not all AI assistants can do. Can’t they also generate revenue? Can’t they turn unhappy customers into smiling ones? Dawn Harpster, […]