Conversations Squared #4 Dr Joan Palmiter Bajorek

Dr Joan Palmiter Bajorek on Conversations Squared

Dr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for her experience at the likes of Nuance, and now for her work as VP of Product Research (Data Analytics) at OneReach AI.

The risks of Large Language Models (such as ChatGPT)

In the various interactions I’ve had with ChatGPT, and the various posts and articles I’ve read by other people, I’ve had this recurring thought – talking to ChatGPT is like talking to a gifted child.

The DITAT maturity model for conversational AI

DITAT Maturity Model showing the 5 stages of maturity: Deflecting, Interpreting, Transacting, Assisting and Transforming

We’ve put together the DITAT maturity model for conversational AI to show the various stages of maturity conversational applications go through on the journey to AI transformation.

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