How LNER’s digital human could revolutionise train travel
Bots take many shapes and forms, and each has their unique challenges. How about this one though – a digital human installed in a busy train station concourse in England?
Conversation design maturity with Braden Ream, CEO, Voiceflow
We were joined by Braden Ream, CEO, Voiceflow to discuss conversation design maturity and best practice for growing conversational AI teams.
You’ll build your first chatbot twice with Orlando Gadea, Stanley Black and Decker
Orlando Gadea, Stanley Black and Decker joins us to share his experience in managing conversational AI digital transformation programmes and why you’ll end up building your first bot twice.
How Rabobank uses conversational AI with Stefan Bijkerk
Stefan Bijkerk discusses with us on our podcast the ways that Rabobank is using conversational AI.
How Empire Today uses conversational AI with Philip Bennett
Philip Bennett joins us to speak about how Empire Today has been using conversational AI.
Conversational AI in emerging markets with Beerud Sheth, CEO, Gupshup
Beerud Sheth, CEO, Gupshup joins us to speak through conversational AI in emerging markets.
How Human First helps you build better bots, with Greg Whiteside, CEO, Human First
Greg Whiteside, CEO, Human First, joins us on our podcast to tell us about how you can use different types of data to build better bots.
Decathlon’s 5 year automation strategy took 6 months thanks to AI
Despite the pains and sadness of the pandemic, there have been some curious and exciting developments. The sudden jolt to normal life caused many brands to rapidly change, with many adopting AI faster than they had intended.
Landry’s find the perfect use case for a voice assistant
Landry’s Inc. is a US-based corporation that has 72 restaurant brands and 600 restaurants, hotels, casinos and entertainment destinations across the US, turning over $3 billion in annual revenue. The pandemic forced a shutdown of all their venues. When Landrys reopened, they faced a dilemma. They couldn’t recruit more call centre staff to handle customer […]
The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI
Frank Schneider, CEO, Speakeasy AI, joins us on our podcast to tell us about the new digital assistant scorecard from Speakeasy AI.