The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI

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Kane Simms

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About this episode

Frank Schneider, CEO, Speakeasy AI, joins us on our podcast to tell us about the new digital assistant scorecard from Speakeasy AI.

Presented by Deepgram

Presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:

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The digital assistant scorecard

Has digital assistant performance finally been nailed? Frank Schneider returns to VUX World to discuss and share the new digital assistant scorecard from Speakeasy AI.

Time Stamps

00:00 Introduction and presenting Deepgram
02:36 Welcome Frank Schneider
06:45 About the digital assistant scorecard
13:27 Knowing if you’ve solved customer needs
19:20 Speakeasy’s main aim
31:00 AI technology and education maturity
37:10 Working out what needs to focus on
44:44 Omni channel AI
50:34 Speak, Listen, Hang up
1:01:34 Customized voices
1:07:04 Outro

Links

Check out Speakeasyai.com

Check out the Digital assistant scorecard

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Kane Simms

A strategic AI advisor who, for the past decade, has helped business leaders and product owners transform customer experience using conversational and generative AI.

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