A chatbot that helps children move more, with Richard Moore
Richard Moore joins us on our VUX world podcast as he shares the process of the chatbot to help children move more.
Don’t blame the bot! 10 learnings on safe use of AI
VUX World hosted a panel on ethics during the European Chatbot Summit in Edinburgh 2023. Kane Simms hosted the guest speakers Oksana Dambrauskaite, E-commerce Operations Leader at Decathlon UK, and Somnath Biswas, Head of Product – Conversations, Totaljobs Group. So what came up in that discussion? Here’s 10 hot takes! 1 – Nobody got fired […]
Conversations2 – ChatGPT Interview
What happens when you interview ChatGPT? Things get strange quickly. There’s few things as hyped as ChatGPT. Much of it is deserved – this new technology delivers on so much of the promise of conversational AI. It can hold a consistent and flowing conversation, and it can chat with the user no matter what they […]
Conversations Squared #9 Andrew Muir
We’re used to hearing Text To Speech in conversational AI, but that’s not the only option available. Voice assistants don’t have to use synthetic speech – they can use recordings of a live voice talent instead. Andrew Muir, Lead Dialogue Designer at PolyAI, explains the benefits of using voice talents. One of his points really […]
Conversations Squared #8 Michelle Parayil
Let’s talk about proactive messaging! Michelle Parayil, Conversation Design Manager at Haptik, knows all about it. She’s learnt a great deal about proactive messaging with conversational AI, and shares her learnings and experiences with VUX World.
Conversations Squared #7 Hilary Hayes
Let’s talk careers! This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor.
From good to great: how Roche improved customer experience
When does a company in a ‘dinosaur’ industry like pharmaceuticals embrace change?
Conversations Squared #6 Kane Simms
Oh wow, is that the time?! VUX World has been going for 5 years! For this episode of Conversations Squared the focus is on the man who’s usually asking the questions – Kane Simms!
Why have we forgotten some of the basics? With Maaike Coppens
Maaike Coppens joins us as she helps us explore why we’re a community with amnesia who’s forgotten the basics.
The 3 types of NLU systems in conversational AI
We recently spoke to Raj Koneru and Prasanna Arikala of Kore AI on the VUX World podcast, discussing Large Language Models (LLMs) and the forecasted impact they’ll have on the creation of enterprise AI assistants. Raj shared his thoughts on the types of NLU systems that exist today, and the benefits of each. This will […]