Webinar
Watch on demand

Are LLM chatbots ready for prime time? Or is intent-based NLU still king?

Everyone’s talking about LLM chatbots, but few are asking the hard questions. Are they actually ready for the pressure of real-world use?
Speakers
Picture of Benoit Alvarez

Benoit Alvarez

Managing Director, VUX Consulting

Picture of Sandra Draganoiu

Sandra Draganoiu

Relationship Director

Picture of Kane Simms

Kane Simms

CEO & Founder

Enter your details below and we'll send you the link instantly.

Unlock the latest in AI-powered automation. Subscribe to the VUX World newsletter?

By submitting this form, you're agreeing to our privacy policy.

About this webinar

In this exclusive VUX webinar, we separate the hype from reality, show you what’s working right now in real-world deployments and share how you can benefit from the power of generative AI without compromising experience or results.

95%

Gen AI pilots fail or never reach production (MIT)

2x

External partner success rate vs building in-house

What you'll learn

Real examples of the benefits and drawbacks of LLMs in production
When to use LLMs vs NLU and why
Recipes for blending LLMs with NLU for creativity and control
Best practices for evolving your AI strategy

"There's a complete absence of design thinking going into most of these applications today. Yes, it's related to a lack of testing. But one of the reasons it's not being tested is because nobody's thought about the fact that that's a requirement."

Speakers

Benoit Alvarez

Managing Director, VUX Consulting

Sandra Draganoiu

Relationship Director

Kane Simms

CEO & Founder

Session details

60 Minutes

On-demand recording

Online · Free access

Link sent by email

Share

✓   Link copied

Related Content

The two things contact centres have been missing until now
Cresta CEO Ping Wu unpacks the two things contact centres have always lacked, and how AI changes that.
Our deep analysis of the Gartner Magic Quadrant for Conversational AI Platforms 2026
Discover where all 14 vendors landed, why voice is only an optional criterion and the question the report doesn't ask.
From chatbot to voice AI: what changes?
Endre Davids of Seamly on taking voice AI to production, and why your chatbot adds more latency than your text-to-speech or speech recognition.
Cobus Greyling: why intents, graphs and conversation design have come full circle
Cobus Greyling on where enterprise AI is really heading: data, security, forward-deployed engineers and conversation design.

Register now: Why your contact centre playbook is obsolete