Conversational ear worms

What is the conversational equivalent of an ear worm? An ear worm is a song that you just cannot get out of your head. It doesn’t matter how hard you try it just sticks in there. If any of you have got kids then you’ll know exactly what it’s like to wake up at five […]
What’s innovative today, is expected tomorrow

Sooner or later, you will realise that a conversational AI strategy is actually just an extension of your business strategy.
Think conversation design is complex? You aint seen nothing yet

If you think conversation design is complex, you ain’t seen nothing yet.
Interactive voice advert gets 21% engagement

Imagine that 21% of everyone who saw your ad campaign engaged with it. Well, that’s the reality of interactive voice advertising.
You don’t need an Alexa skill or a chat bot, you need…

As soon as you start properly examining the potential of conversational AI and voice technology for your business, you find that potential absolutely everywhere.
New Alexa features for developers from Alexa Live 2020

Now we have a couple weeks that have passed since Alexa Live: those few hours where Amazon just blew our minds and announced 31 new features. There are new features for designers, for businesses and, of course, for devs as well. Now let’s look at a few features that I find most important and most […]
Top 7 new Alexa updates for marketers

Amazon recently announced 31 new features for Amazon Alexa. Here are the top seven for marketers.
A tell tale sign that you need a conversational AI strategy (don’t make the same mistakes as you did with social)

Here’s a tell tale sign that it’s time to put together a proper conversational AI strategy for your company. Voice and conversational AI is in danger of going down the same route as call centres, websites and social media did in the early days, leading to sunken costs, inefficient management, poor customer experience and ineffective […]
App Clips: The biggest innovation to hit the App Store since the App Store

At WWDC2020, Apple announced App Clips. It’s the first signs of an app revolution and the first real innovation we’ve seen on the app-front since the App Store launched in 2007.
All the new Siri updates from Apple WWDC 20

Here’s a run through of all the new updates to Siri announced at WWDC 2020.