The intelligence revolution
Did nobody tell you there’s a revolution going on? It’s actually the next stage in a sequence that started long ago.
7 steps to stop bots saying ‘can you repeat that?’
When you release a digital assistant into the world, you hope it will never have to say the words “can you repeat that?”
The ultimate guide to agent assist for call centres
Here’s your ultimate guide to agent assist: why it’s needed, what it is and how to implement it to help your call centre agents and customer.
Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium
Christoph Börner, CEO, Botium, joins us on our podcast to talk about quality assurance for conversational AI systems.
Talking conversational AI with Cobus Greyling
Cobus Greyling joins us on our podcast to talk conversational AI tooling, and how to make conversational AI work for large enterprises.
How HSBC is using conversational AI with Andy Kingston, HSBC
Andy Kingston joins us to talk us through the ways that HSBC is using conversational AI to improve customer experience.
AI: beyond cost saving
Why do businesses invest in AI? Most people would say it’s to save cost. Cynics would say it’s to replace all humans with machines (which basically saves costs 🙄). But as Brian Podolak of Vocodia tells VUX World, cost reduction is actually one of the last reasons his clients invest in AI. Pump up the […]
The need for AI privacy, with Patricia Thaine, CEO, Private AI
Patricia Thaine, CEO, Private AI, joins us on our podcast to discuss the importance of privacy as it relates to AI.
How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner
Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.
Thoughts on Google’s LaMDA 2
At Google I/O, LaMDA 2 was announced. Google’s second iteration of its large language model, LaMDA.