Apple HomePod Mini: what’s the deal?
What we like about the Apple Home Pod Mini… And it’s not what you think.
The Rundown: What’s Algolia upto?
Learn how Algolia is stepping up the conversational search game with its new suite of products.
Amazon Echo Show: TV 3.0?
If the Amazon Echo is radio 2.0, then is the Echo Show, with Zoom and Netflix, TV 3.0?
Are you over-polishing your chatbot?
When designing a chat bot or voice bot, be careful not to over-polish your dialogue. Keep it natural and free flowing. Here’s how.
Voice advertising effects on charity donations with Charlie Cadbury
What happens when you serve audio adverts to smart speaker listeners and ask them to make a charitable donation right there and then on their smart speaker, using their voice?
Alexa, the Amazon Services Trojan Horse?
Is the Amazon Echo and Alexa a trojan horse to allow Amazon to sell more products? Nope, but it might be to sell more services.
Conversation design best practice with Salesforce’s Greg Bennett
Learn conversation design best practice with Conversation Design Principle, Salesforce, Greg Bennett.
Amazon Alexa’s Paul Cutsinger tells us what’s new
At Alexa Live 2020, Amazon dropped 31 new features on us, the most features dropped at one time ever. Alexa’s Head of Developer Strategy, Paul Cutsinger, joins us to break them down.
Your bot’s not an expert, it’s a toddler, and that’s OK
Standford University found that chatbots and voicebots that are positioned as toddlers fair better than those positioned as experts.
The difference between chatbot and voice search refinements
What’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the big differences between designing for a voice user interface versus a chat user interface and one of the big kind of striking differences between how […]