Conversational automation at Swisscom with Yvonne Zgraggen
Yvonne Zgraggen joins us on our VUX World podcast as she speaks through conversational automation at Swisscom.
Conversations Squared #8 Michelle Parayil
Let’s talk about proactive messaging! Michelle Parayil, Conversation Design Manager at Haptik, knows all about it. She’s learnt a great deal about proactive messaging with conversational AI, and shares her learnings and experiences with VUX World.
Conversations Squared #7 Hilary Hayes
Let’s talk careers! This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor.
Conversational AI in Financial Services with Dave Schreffler & Peter Berbee
Dave Schreffler & Peter Berbee join us to discuss how Conversational AI is being used in Financial services.
Conversations Squared #6 Kane Simms
Oh wow, is that the time?! VUX World has been going for 5 years! For this episode of Conversations Squared the focus is on the man who’s usually asking the questions – Kane Simms!
Context is King (and Queen), with Gregg Johnson, CEO, Invoca
Gregg Johnson, CEO, Invoca joins us in sharing just how important context actually is.
Conversations Squared #5 Dr Maria Aretoulaki
Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I reached out to Dr Maria Aretoulaki to find out exactly what conversation analysis is, why it matters and how she would use it for a new project.
Knowbl on building an LLM-first AI platform
Matt Taylor joins us as he shares his insights into how Knowbl is building an LLM-first AI platform.
Why have we forgotten some of the basics? With Maaike Coppens
Maaike Coppens joins us as she helps us explore why we’re a community with amnesia who’s forgotten the basics.
Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers
Philipp Heltewig and Hardy Myers, Cognigy, join us to share how Cognigy is using LLMs in its conversational AI platform.