AI Design Principles
Make consistently effective design decisions & improve user experience of AI services by adopting these AI Design Principles within your team and organisation.
What does your voice reveal about you?
What does your voice reveal about you? Probably more than you realise – it’s possible to detect clues about your health, background and emotions while you talk.
What is Natural Language Understanding (NLU)? A beginner’s guide
Critical foundational knowledge on Natural Language Understanding (NLU) for anyone interested in learning about conversational AI or conversation design.
What is SSML (Speech Synthesis Markup Language)? A beginner’s guide
An introductory guide to SSML (Speech Synthesis Markup Language), what it is and how you can use it in speech and voice applications.
Two strategies to get your Alexa skill discovered
Alexa skill discoverability is a challenge that’s existed since the birth of the Echo as a skill developer or brand, how do you get people to use your Alexa skill? In this video, we dive into two strategies that, when used together, will help you find users.
International VUX design best practice workshop
If you’re looking to create voice applications for Alexa and Google Assistant, check out this run through of VUX design best practice from across the globe. These insights were taken from over two years and one hundred podcast recordings with voice AI and conversational AI industry thought leaders and experts, as well as two […]
What’s the difference between a voice assistant and a voice user interface (VUI)?
Voice assistants and voice user interfaces (VUIs) are used interchangeably under the banner of ‘voice’. But what’s the difference between the two? [bctt tweet=”Voice assistants have a voice interface, but voice interfaces aren’t always an interface to a voice assistant.” username=”vuxworld”] What is a voice assistant? Google defines voice assistance as: “Engaging with intelligent technology […]
A voice design workshop blueprint for Alexa skill building
Voice design can be a challenge for those who’ve never done it. Designing an Alexa skill is completely different to designing a website or app. In this video, we run through a blueprint for a voice design workshop that you can use with your team or clients to find a use case, design, prototype and […]
Using website search data to find a use case for voice
One of the common problems people have when getting started in voice is finding a use case. What should your voice app do? It needs to be useful. It needs to serve a purpose, how can you find a place to start? We had a great episode with Ben Sauer on finding a use […]