Open AI vs Google: a headline you’d never have dreamed of
With the launch of ChatGPT, OpenAI hasn’t just managed to make a big splash in the AI community. It’s managed to break out of that community and hit almost every other community on the planet. Marketers, creators, insurers, accountants, everyone has heard of it. It’s even got itself into a position where people are talking […]
Thoughts on Google’s LaMDA 2
At Google I/O, LaMDA 2 was announced. Google’s second iteration of its large language model, LaMDA.
Google announces CCaaS solution
Google has announced its very own contact centre as a service in partnership with ujet.
Why the UK Gov latest smart speaker recommendations are dangerous
The UK Government-commissioned Digital Radio and Audio Review has proposed new regulation that would force smart speaker manufacturers and voice assistant providers to guarantee free access to radio stations.
Google announces general availability of CCAI Insights
Google has just made understanding your customers at scale a whole lot more accessible for all businesses with CCAI Insights.
Google’s Assistant strategy and what it means for your brand
Google’s recent integration of Google Assistant with Technicolor set-top-boxes further shows that Google’s strategy for Assistant is more than timers, alarms and web searches. You might think of Google assistant as the thing that you use to search the web on your phone or the speaker you use to play music at home. But with […]
Google CCAI with Antony Passemard
Head of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.