ChatGPT’s ‘strategies for success’ look familiar to us!
When Open AI released their ‘Six strategies for getting better results’ in Dec 2023, anyone who has worked in conversational AI must have thought oh, that looks familiar! The blog showed various techniques for working with ChatGPT. So many of the techniques are similar to the things conversation designers and programmers from the CAI industry […]
The end of role play in conversation design?
There’s a common practice in conversation design, where a design team will role play a conversation with the intention of identifying common conversational patterns, and distilling that down into an ideal ‘flow’ or ‘happy path’. You’d then use this as your first-pass design and iterate from there. Is this practice still relevant today? Honestly, I […]
It still takes effort to make a really good assistant
Come on then conversation designers – who’s bored by the lack of challenges in our industry? What, nobody? It’s no surprise really. We conversation designers have to be comfy with change. It seems like things are in constant flux, and that leads to new challenges. At the time of Siri’s release (2011) there were only […]