Open AI vs Google: a headline you’d never have dreamed of

a boxing match between Google and OpenAI at maddison square garden

With the launch of ChatGPT, OpenAI hasn’t just managed to make a big splash in the AI community. It’s managed to break out of that community and hit almost every other community on the planet. Marketers, creators, insurers, accountants, everyone has heard of it. It’s even got itself into a position where people are talking […]

15 ways conversation designers could use ChatGPT

People from all industries and professions have gotten a hold of ChatGPT and have begun to understand the potential power of NLP technologies. In the field of conversational AI, for obvious reasons, there’s been a LOT of talk about whether a future version of ChatGPT would negate the need for conversation designers. The reactions from […]

ChatGPT: the good, the bad and the future

"A robot and a human discussing the future of humanity in a futuristic city landscape". DALL-E 2

It’s been a week since the launch of ChatGPT, Open AI’s latest large language model (LLM), which has taken the AI industry by storm. Many have posited that it could replace Google search, even kill Google. Some have asked whether it could replace customer service agents. A few have questioned whether it will change the […]