Topic: NLU

Three smart ways to use LLMs alongside your NLU

LLMs have made quite a mark haven’t they? They were just a whisper within conversational AI in the past few years. Now they’re getting an unbelievable amount of exposure. It’s been the year of ChatGPT. Due to the fact that LLMs can convincingly talk about pretty much anything, most of the time, people have started […]

The 3 types of NLU systems in conversational AI

3 types of NLU from VUX World - intent based, zero-shot and few-shot LLMs

We recently spoke to Raj Koneru and Prasanna Arikala of Kore AI on the VUX World podcast, discussing Large Language Models (LLMs) and the forecasted impact they’ll have on the creation of enterprise AI assistants. Raj shared his thoughts on the types of NLU systems that exist today, and the benefits of each. This will […]

ChatGPT: the good, the bad and the future

"A robot and a human discussing the future of humanity in a futuristic city landscape". DALL-E 2

It’s been a week since the launch of ChatGPT, Open AI’s latest large language model (LLM), which has taken the AI industry by storm. Many have posited that it could replace Google search, even kill Google. Some have asked whether it could replace customer service agents. A few have questioned whether it will change the […]

Why you need Botium before you make your bot

Frequently, once brands decide they need a bot they’ll pick the platform straight away. That’s before they’ve even considered the use case. Generally speaking, their thinking goes like this; ‘Google’s one of the biggest tech companies so we must succeed if we use their Cloud NLU’, or ‘we use Microsoft for everything else – why […]