Connecting the Dots with Ruby Steel and Will Merrill
This week, we’re finding out how Ruby Steel and Will Merrill made Alexa more accessible for Susan as part of BBC 2’s Big Life Fix.
How we approach voice with Fortune 100 companies and the Kung Fu Panda Alexa skill with Greg Hedges
Greg Hedges, VP Emerging Experiences at RAIN agency, shares the secrets of how RAIN approach voice with Fortune 100 companies and talks us through how they built the Kung Fu Panda Alexa skill for DreamWorks.
Twilio Autopilot and building trust through dialogue design with Elaine Lee
Kane Simms and Dustin Coates are joined by Elaine Lee, Principal Product Designer at Twilio, to discuss the ins and outs of Twilio’s Autopilot bot builder and how you can build trust with users through dialogue design.
Can design solve the biggest challenges in voice? With Mark Webster of Adobe XD
Why do all skills start with ‘Welcome to xyz’? Is an ‘assistant’ the right mental model for voice experiences? Mark Webster of Adobe XD joins us to tackle some of the biggest challenges in voice and discusses how design can play a role in solving them.
A voice design workshop blueprint for Alexa skill building
Voice design can be a challenge for those who’ve never done it. Designing an Alexa skill is completely different to designing a website or app. In this video, we run through a blueprint for a voice design workshop that you can use with your team or clients to find a use case, design, prototype and […]
Designing story-telling robots with Amy Stapleton
This week, Dustin and I are joined by Tellables co-founder, Amy Stapleton, to discuss storytelling through Alexa and the design challenges that come with that. By the end of this podcast, you’ll: Be familiar with situational design Gain insight into designing with Amazon Polly Learn about complex interaction models See how you can use metaphors […]
Emotional intelligence with Sina Kahen
This week, we’re joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 ‘First date’ principles.
VUI design best practice for kids skills with the BBC’s Paul Jackson
We’re honoured to be joined by Paul Jackson, Senior Designer at the BBC, to discuss how the Beeb are approaching VUI design, with a particular focus on designing Alexa Skills for kids.
How to design a voice experience for the older generation with Heidi Culbertson
This week, Dustin Coates and I are joined by Ask Marvee founder and CEO, Heidi Culbertson, to discuss VUX design for the older generation.
How to translate your Alexa Skill or Google Assistant Action with Maaike Dufour
Translating your Alexa Skill or Google Assistant Action is about more than translating the words in your script. It’s about translating the user experience. Maaike Dufour calls this ‘transcreating’ and she joins us this week to show us how it’s done. Why should you translate your Alexa Skill or Google Assistant Action? The world is […]