Cerence and Harman on the future of voice in the car with Albert Jordan (Harman) and Joe Iacobelli (Cerence)
Albert Jordan (Harman) and Joe Iacobelli (Cerence) discuss their recent partnership and the future of voice AI in the car.
Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research
Founder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.
Incorporating VUI into your UX repertoire with Stuart Silverstein
Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.
Are you over-polishing your chatbot?
When designing a chat bot or voice bot, be careful not to over-polish your dialogue. Keep it natural and free flowing. Here’s how.
Should you create a brand persona? Really?
For those of you who’ve listened to the podcast, you’ll know that I’m a complete advocate for sonic branding and sound design. Episodes with Joel Beckerman, Eric Seay and Ben McCulloch dive deep into the topic. And I vlogged recently about the voice branding conundrum and the challenge of having a consistent brand voice that […]
Spotify’s voice assistant will streamline user interactions
Spotify is releasing a voice assistant into its app and the result will be an example of voice and screens working together to make user journeys more streamlined. Jane Manchun Wong, found this screenshot in the Spotify app that reads: “Hey Spotify. If enabled, Spotify will listen for Hey Spotify when the app is open […]
Creating world-class interactive audio with Jonathan Myers and Dave Grossman
Jonathan Myers and Dave Grossman, founders of Earplay, join us to share how they create world-leading interactive stories.
Emotional intelligence with Sina Kahen
This week, we’re joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 ‘First date’ principles.
All about Alpha Voice with Bryan Colligan
This week, we’re finding out how content creators can have their podcasts and YouTube content indexed and searchable on voice, with Bryan Colligan of Alpha Voice.
All about Pindrop, VUI design and VUI tuning with Simonie Wilson
This week, we take a look at the similarities between VUI design for IVR and VUI design for voice assistants. We also explain what VUI tuning is and why it’s important, whilst giving you some tips on how you can tune your voice user interface. We also discuss PinDrop and voice first security.