LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai
Raj Koneru & Prasanna Arikala of Kore AI join us to share their perspectives on how LLMs can be used in conversational AI platforms.
The killer combo: How your AI assistant can save costs AND generate revenue
There are a lot of digital assistants designed for customer support. That has value. If you’re taking tasks off your live agent’s plate, then you’re helping them focus on more complex tasks. However, that’s not all AI assistants can do. Can’t they also generate revenue? Can’t they turn unhappy customers into smiling ones? Dawn Harpster, […]
Conversations Squared #4 Dr Joan Palmiter Bajorek
Dr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for her experience at the likes of Nuance, and now for her work as VP of Product Research (Data Analytics) at OneReach AI.
Can conversational AI help in emergency situations? With Max Gladysh
Max Gladysh joins us as he speaks about how conversational AI is able to help in emergency situations.
The risks of Large Language Models (such as ChatGPT)
In the various interactions I’ve had with ChatGPT, and the various posts and articles I’ve read by other people, I’ve had this recurring thought – talking to ChatGPT is like talking to a gifted child.
Conversational AI at Expedia with Molly Dickinson
Molly Dickinson, Expedia, joins us to share enterprise conversation design best practice from her experience at Expedia and Home Depot.
Master assistant or multi-assistant orchestration? 4 considerations
When you start working on expanding your enterprise conversational automation initiative, you’ll be faced with a dilemma.
Digital humans for healthcare with Paulina Lewandowska, Roche
Paulina Lewandowska, Roche, joins us to share her learnings on designing conversations for digital humans working in healthcare.
Why we need a no-code multimodal orchestration tool
During my chat with Jason F. Gilbert, he expressed frustration at how hard it is to orchestrate robotic movements with voice, sound effects, lights and other modes of expression.
Stop getting ChatGPT and GPT3 confused!
Right. Bullsh*t Man is back. Because this is starting to p*ss me off.