The 3 types of NLU systems in conversational AI
We recently spoke to Raj Koneru and Prasanna Arikala of Kore AI on the VUX World podcast, discussing Large Language Models (LLMs) and the forecasted impact they’ll have on the creation of enterprise AI assistants. Raj shared his thoughts on the types of NLU systems that exist today, and the benefits of each. This will […]
Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers
Philipp Heltewig and Hardy Myers, Cognigy, join us to share how Cognigy is using LLMs in its conversational AI platform.
Nick Frosst, CTO, Cohere on Large Language Models
Nick Frosst, CTO, Cohere joins us to share the power and future of Large Language Models.
What’s this news about conversation designer layoffs?
In recent months we’ve seen rather a lot of layoffs. It feels like every few days there’s another LinkedIn post from someone in our network who’s lost their job. We spoke to three conversational AI recruitment experts to find out more.
LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai
Raj Koneru & Prasanna Arikala of Kore AI join us to share their perspectives on how LLMs can be used in conversational AI platforms.
The killer combo: How your AI assistant can save costs AND generate revenue
There are a lot of digital assistants designed for customer support. That has value. If you’re taking tasks off your live agent’s plate, then you’re helping them focus on more complex tasks. However, that’s not all AI assistants can do. Can’t they also generate revenue? Can’t they turn unhappy customers into smiling ones? Dawn Harpster, […]
Conversations Squared #4 Dr Joan Palmiter Bajorek
Dr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for her experience at the likes of Nuance, and now for her work as VP of Product Research (Data Analytics) at OneReach AI.
Can conversational AI help in emergency situations? With Max Gladysh
Max Gladysh joins us as he speaks about how conversational AI is able to help in emergency situations.
The risks of Large Language Models (such as ChatGPT)
In the various interactions I’ve had with ChatGPT, and the various posts and articles I’ve read by other people, I’ve had this recurring thought – talking to ChatGPT is like talking to a gifted child.
Conversational AI at Expedia with Molly Dickinson
Molly Dickinson, Expedia, joins us to share enterprise conversation design best practice from her experience at Expedia and Home Depot.