How to find success with voice automation
Here’s a high level overview of the kind of value you can find with voice assistants for CX automation, and how to set yourself up for success.
Here’s a vision of the future you must read
We’ve seen many attention-grabbing headlines about how AI is going to steal our jobs. It hasn’t happened yet though, has it? It’s important to remember they’re just stories. They feed into the common fear that AI will have a negative impact on humanity, which is useful for science fiction directors when they have a new […]
AI Studio, adoption and trends, with Amitha Pulijala and Lawrence Byrd, Vonage
Amitha Pulijala and Lawrence Byrd join us to walk through the Vonage AI Studio and the huge opportunities that await those who can move quickly.
Introducing conversation design into a dev-led organisation with Workday
Collin Carnahan joins us for us to discuss how Workday has been creating a conversation design culture.
Check out Florida Blue’s multimodal marvel!
Where’s the best place to start your automation journey? Look for an issue you deal with every day that doesn’t require analytical thought to solve.
All text and no voice makes your CX dull, with Shridhar Marri, CEO, Senseforth
Shridhar Marri, CEO, Senseforth, joins us to give us an insight on what the future will look like for voice intelligence and business automation.
Conversational AI at Genesys with Harshali Desai and Mitch Mason
Harshali Desai and Mitch Mason, Genesys, join us to share their insights on the importance of knowledge management as an enabler of CAI automation.
Conversational AI for drive through restaurants with Anik Seth, HUEX
Anik Seth joins us to discuss how HUEX is bringing conversational AI to drive through restaurants.
HSBC knows the measure of a great digital assistant
There’s a good chance you’ve heard of HSBC as it’s Europe’s largest bank with nearly $3 trillion in assets.
Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI
Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.