Check out Florida Blue’s multimodal marvel!
Where’s the best place to start your automation journey? Look for an issue you deal with every day that doesn’t require analytical thought to solve.
All text and no voice makes your CX dull, with Shridhar Marri, CEO, Senseforth
Shridhar Marri, CEO, Senseforth, joins us to give us an insight on what the future will look like for voice intelligence and business automation.
Conversational AI at Genesys with Harshali Desai and Mitch Mason
Harshali Desai and Mitch Mason, Genesys, join us to share their insights on the importance of knowledge management as an enabler of CAI automation.
Conversational AI for drive through restaurants with Anik Seth, HUEX
Anik Seth joins us to discuss how HUEX is bringing conversational AI to drive through restaurants.
HSBC knows the measure of a great digital assistant
There’s a good chance you’ve heard of HSBC as it’s Europe’s largest bank with nearly $3 trillion in assets.
Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI
Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.
Why should you consider conversation’s unwritten rules?
Human conversations don’t follow a map. Even if you try to plan your chat, things often go off-topic quickly. It doesn’t matter much. No matter what happens, humans are skilled at redirecting conversations and finding agreement on what they’re talking about.
Top 20 AI adoption challenges from 50+ organisations
Here are the top 20 AI adoption challenges from over 50 organisations that took part in a series of workshops I ran with Cognigy.
An AI modelled on the human brain, with Peter Voss, CEO, Aigo
What happens when you build a conversational AI framework that’s modelled on the human brain? The coiner of the term ‘AGI’, Peter Voss, joins us to reveal all.
Cracking the real world ‘cocktail party problem’ in voice AI with Ken Sutton and Hamid Nawab, Yobe
Ken Sutton and Hamid Nawab, co-founders of Yobe, join us to discuss what the meaning of ‘cocktail party problem’ is and how to crack it in with voice AI.