Hyper-personalised voice AI with Laetitia Cailleteau, Accenture
Laetitia Cailleteau shares all about what Accenture is doing in voice AI and about its hyper-personalised voice AI patent.
How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto
Atexto join us to dive under the hood of training automatic speech recognition systems (ASR).
Why is Microsoft acquiring Nuance, really? The bigger picture
Microsoft will acquire Nuance Communications for $19.7billion, but there’s more to it than cool tech. There’s a much bigger game being played.
Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions
Product Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale a conversational AI practice.
Step up your chatbot and voice assistant game
There’s too many average conversational AI implementations that are ill-designed and not greatly useful. Don’t fall into that trap. This short story is about a generally less than desirable experience with a chatbot, that sums up where I think the industry is as far as a) use case identification (solving real customer problems) and b) […]
What is Natural Language Understanding (NLU)? A beginner’s guide
Critical foundational knowledge on Natural Language Understanding (NLU) for anyone interested in learning about conversational AI or conversation design.
Giving your AI a Boost with Sam Danby
Sam Danby shares insights on conversational AI tooling and Boost.ai.
You’re thinking about conversational AI all wrong
Here’s why you’re thinking about conversational AI all wrong and why it’s more transformative than you think.
What is SSML (Speech Synthesis Markup Language)? A beginner’s guide
An introductory guide to SSML (Speech Synthesis Markup Language), what it is and how you can use it in speech and voice applications.
Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor
Insights from the VUI Agency on how to design charismatic voice assistants.