Alexa for caregiving with Mark Gray
Learn how Alexa is making lives easier for older adults and explore the opportunity in creating voice first services for the ageing population.
The Rundown: What’s Algolia upto?
Learn how Algolia is stepping up the conversational search game with its new suite of products.
Voice advertising effects on charity donations with Charlie Cadbury
What happens when you serve audio adverts to smart speaker listeners and ask them to make a charitable donation right there and then on their smart speaker, using their voice?
Conversation design best practice with Salesforce’s Greg Bennett
Learn conversation design best practice with Conversation Design Principle, Salesforce, Greg Bennett.
Amazon Alexa’s Paul Cutsinger tells us what’s new
At Alexa Live 2020, Amazon dropped 31 new features on us, the most features dropped at one time ever. Alexa’s Head of Developer Strategy, Paul Cutsinger, joins us to break them down.
Your audio strategy’s Holy Trinity with Ron Jaworski
Ron Jaworski, CEO Trinity Audio, joins us to share how to satisfy the user, the publisher and the advertiser with your audio strategy.
Creating human-like voice bots for IVR with Einav Itamar
Einav Itamar is the founder and CEO of Voca.ai, a technology company specialising in IVR automation using conversational AI. He joins Dustin and Kane to chat about how to create human-like conversations for IVR bots, the impact of coronavirus on call centre demand and how organisations are approaching automating incoming call centre calls with AI. […]
Automating call centres with AI and Frank Schneider
Frank Schneider, CEO of Speakeasy AI joins us to share how you can automate your call centres using conversational AI.
Multi modal design with Google’s Daniel Padgett
Google’s Head of Conversation Design, Daniel Padgett, shares how his team approach multi modal design across all Google Assistant-enabled devices.
Alexa is part of the family now with Rozzi Meredith
We’re joined by Rozzi Meredith, Head of Innovation Strategy at Voxly Digital, to discuss their new report: ‘Part of the family, now: investigating voice usage amongst UK families’.