Topic: Conversation Design

Conversations Squared #9 Andrew Muir

We’re used to hearing Text To Speech in conversational AI, but that’s not the only option available. Voice assistants don’t have to use synthetic speech – they can use recordings of a live voice talent instead. Andrew Muir, Lead Dialogue Designer at PolyAI, explains the benefits of using voice talents. One of his points really […]

Conversations Squared #8 Michelle Parayil

cover image for interview with Michelle Parayil

Let’s talk about proactive messaging! Michelle Parayil, Conversation Design Manager at Haptik, knows all about it. She’s learnt a great deal about proactive messaging with conversational AI, and shares her learnings and experiences with VUX World.

Conversations Squared #7 Hilary Hayes

promo image for Hilary Hayes

Let’s talk careers! This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor.

Conversations Squared #6 Kane Simms

An image of Kane Simms biting a giant cake to celebrate 5 years of VUX World

Oh wow, is that the time?! VUX World has been going for 5 years! For this episode of Conversations Squared the focus is on the man who’s usually asking the questions – Kane Simms!

Conversations Squared #5 Dr Maria Aretoulaki

Dr Maria Aretoulaki

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I reached out to Dr Maria Aretoulaki to find out exactly what conversation analysis is, why it matters and how she would use it for a new project.