How ING is building the instant mortgage with agentic AI
Bahadir Yilmaz, Chief Analytics Officer at ING, on using agentic AI to cut mortgage processing time, and the path to the instant mortgage.
The trust layer banks need for an agentic future with Mathias Fanschek, Raiffeisen Bank International
We discuss why banks need a trust layer for AI agents, and what headless banking means for the future of finance.
Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta
Enterprise AI tools can spin up a prototype in an hour. Getting that prototype to production with the accuracy, security, and scale still takes months for most companies.
Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei
Most teams are still asking where to use AI. The better question is where not to.
The evolution of conversation design in the age of generative AI with Georgios Tserdanelis, JPMorganChase
We explore how conversational AI has evolved from scripted IVR and NLU systems to large language models and agentic experiences.
15 million chats per year: Lessons in AI-driven customer conversations from Lloyds Banking Group with Cainan Wright and John Young
Learn what it really takes to scale conversational AI to 15 million conversations per year.
AI in financial services: lessons from DNB and MSUFCU
Discover how leading financial services organisations are finding success with AI.
Check out Florida Blue’s multimodal marvel!
Where’s the best place to start your automation journey? Look for an issue you deal with every day that doesn’t require analytical thought to solve.