Start with your CX problem first and work backwards

Discover valuable strategies for cutting through the noise and making AI work for your specific challenges.
AI beyond the hype: what actually works for enterprise with Andrei Papancea, NLX
In this episode, we chat with Andrei Papancea, CEO and Co-Founder of NLX, to cut through the noise and get real about where AI in the enterprise is delivering value, and where it’s not.
Is AI enough? How businesses can stand out

In this episode, Panos Karagiannis, CEO of Moveo.AI, joins us to explore how AI has been reshaping business automation.
Top AI trends shaping customer experience in 2025

Learn what’s happening with AI in customer experience and what businesses should focus on in 2025.
Why AI is a change project, not a tech project

AI is a change project, not a tech project. Why? Because success doesn’t rely on how good the technical solution is. It relies on how well it’s integrated and adopted. Think of any AI solution you could use in your organisation and I’ll wager that it will impact someone’s job somewhere. And how will they […]
Purposeful Vs Emergent AI Strategy: what path should you be on?

As you start to put together your AI strategy, you need to understand whether you’re pursuing a purposeful AI strategy or an emergent AI strategy. This will enable you to find the best route to value. What will determine your approach is your organisation, your position within it, and the culture it exhibits. In this […]
Getting AI into the enterprise with Stephan Schuessler, Deloitte

Join us as Stephan Schuessler dives into the exciting world of AI in the enterprise.
Gen AI and ROI: Bridging the gap from hype to reality in enterprise adoption

In the world of technology, few innovations have sparked as much interest as generative AI (gen AI). This emerging technology promises to transform how businesses operate and serve their customers. However, while the potential of gen AI is immense, many organisations face significant hurdles in their journey from experimentation to large-scale deployment. During a recent […]
AI and the super-powered future with Jeremy Kahn, Fortune

I was joined by Jeremy Kahn as we chat about AI’s potential to disrupt industries, reshape society, and challenge our understanding of human intelligence.
Scaling your AI solution for long term success

Once you have established a solid foundation with your initial AI deployments, it’s essential to think about scaling your solutions to cover more complex and higher-impact use cases. This phase requires a strategic approach to ensure that your AI initiatives continue to deliver value and remain sustainable over the long term. Building a Scalable AI […]