Why Alexa doesn’t understand your accent

In a study by Uswitch, it was found that Irish, Welsh and Scottish accents are the hardest for voice assistants like Alexa to understand. Here’s why Alexa doesn’t understand your accent.

Give your smart speaker a break, it’s working pretty hard

give alexa a break

The microphone technology in your smart speaker, it’s pretty impressive. When you talk, sound leaves your mouth, but it doesn’t travel in a straight line. It travels like a shotgun and it just blasts in all different directions and then bounces around the room and you get reflections. It’s called reverb, and those reflections are […]

New Alexa features for developers from Alexa Live 2020

Now we have a couple weeks that have passed since Alexa Live: those few hours where Amazon just blew our minds and announced 31 new features. There are new features for designers, for businesses and, of course, for devs as well. Now let’s look at a few features that I find most important and most […]

Creating human-like voice bots for IVR with Einav Itamar

Designing human like IVR bots with Einav Itamar

Einav Itamar is the founder and CEO of Voca.ai, a technology company specialising in IVR automation using conversational AI. He joins Dustin and Kane to chat about how to create human-like conversations for IVR bots, the impact of coronavirus on call centre demand and how organisations are approaching automating incoming call centre calls with AI. […]

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