Voice will catch-on sooner than you think

People often say that it’s going to be quite a while before voice catches on. But user behaviour is changing irrevocably as we speak.
Give your smart speaker a break, it’s working pretty hard

The microphone technology in your smart speaker, it’s pretty impressive. When you talk, sound leaves your mouth, but it doesn’t travel in a straight line. It travels like a shotgun and it just blasts in all different directions and then bounces around the room and you get reflections. It’s called reverb, and those reflections are […]
Interactive voice advert gets 21% engagement

Imagine that 21% of everyone who saw your ad campaign engaged with it. Well, that’s the reality of interactive voice advertising.
You don’t need an Alexa skill or a chat bot, you need…

As soon as you start properly examining the potential of conversational AI and voice technology for your business, you find that potential absolutely everywhere.
New Alexa features for developers from Alexa Live 2020

Now we have a couple weeks that have passed since Alexa Live: those few hours where Amazon just blew our minds and announced 31 new features. There are new features for designers, for businesses and, of course, for devs as well. Now let’s look at a few features that I find most important and most […]
Creating human-like voice bots for IVR with Einav Itamar

Einav Itamar is the founder and CEO of Voca.ai, a technology company specialising in IVR automation using conversational AI. He joins Dustin and Kane to chat about how to create human-like conversations for IVR bots, the impact of coronavirus on call centre demand and how organisations are approaching automating incoming call centre calls with AI. […]
Top 7 new Alexa updates for marketers

Amazon recently announced 31 new features for Amazon Alexa. Here are the top seven for marketers.
All the new Siri updates from Apple WWDC 20

Here’s a run through of all the new updates to Siri announced at WWDC 2020.
Alexa is part of the family now with Rozzi Meredith

We’re joined by Rozzi Meredith, Head of Innovation Strategy at Voxly Digital, to discuss their new report: ‘Part of the family, now: investigating voice usage amongst UK families’.
The Rundown: THE API, Beeb and the most recognisable audio logos

Kane Simms and Dustin Coates rundown this week’s top stories in voice and conversational AI. Top stories this week: Open AI API The Beeb, BBC’s voice assistant in public Beta Flipkart launches voice assistant for web Microsoft files patent for smart speaker Veritonic Audio Logo Index 2020