Why NLU training needs brains
While preparing this blog I had an uncanny moment.
Do you know enough about AI to use it responsibly?
If you work with AI then data is one of the building blocks of your business. Discussions around data invariably bring up jargon. Do you know your ‘neural parsers’ from your ‘symbolic parsers’? Nope, me neither. Even when you know the terms you often need to perform mental somersaults to understand the concepts they describe. […]
A ground-breaking ‘human-in-the-loop’ approach to AI
One amazing thing about the conversational AI ecosystem is the level of innovation we see every week. Here’s a ground-breaking innovation for human-in-the-loop AI.
The intelligence revolution
Did nobody tell you there’s a revolution going on? It’s actually the next stage in a sequence that started long ago.
7 steps to stop bots saying ‘can you repeat that?’
When you release a digital assistant into the world, you hope it will never have to say the words “can you repeat that?”
The ultimate guide to agent assist for call centres
Here’s your ultimate guide to agent assist: why it’s needed, what it is and how to implement it to help your call centre agents and customer.
AI: beyond cost saving
Why do businesses invest in AI? Most people would say it’s to save cost. Cynics would say it’s to replace all humans with machines (which basically saves costs 🙄). But as Brian Podolak of Vocodia tells VUX World, cost reduction is actually one of the last reasons his clients invest in AI. Pump up the […]
Thoughts on Google’s LaMDA 2
At Google I/O, LaMDA 2 was announced. Google’s second iteration of its large language model, LaMDA.
Challenges we currently face in conversation design
Brian Smith, Sr Product Manager, Intuit, shares his research into the top challenges faced by conversational AI teams in 2022.
The next generation of synthetic human-like voices
Why have film-makers been slow to adopt synthetic voice? They could generate voices quickly and more cheaply. They could pick and choose from a huge variety of different voices and accents.