Thoughts on Google’s LaMDA 2
At Google I/O, LaMDA 2 was announced. Google’s second iteration of its large language model, LaMDA.
Challenges we currently face in conversation design
Brian Smith, Sr Product Manager, Intuit, shares his research into the top challenges faced by conversational AI teams in 2022.
The next generation of synthetic human-like voices
Why have film-makers been slow to adopt synthetic voice? They could generate voices quickly and more cheaply. They could pick and choose from a huge variety of different voices and accents.
Conversation design: towards a single source of truth
It’s funny how we’d always taken conversations for granted until we had to design them. What was once so natural for us – two or more people having a chinwag – becomes a profoundly complex matrix of stakeholders, technology and design documents once those conversations are had with machines. The conversation a user has with […]
Best Practices For Conversation Design
Giving life to your bot is not an easy task. Being in the Conversation Design space for almost 5 years now, I’ve come across numerous challenges and have had tons of learnings along the way. This article is an attempt to provide a checklist that will come in handy as you take on a new […]
Here’s something you’ll need soon enough
Most companies aren’t mature in their AI operations to have graduated to automated use cases that are fully transactional.
Voice AI Lego: the importance of modularity
Why a modular approach to voice AI technology selection gives you ultimate flexibility, according to Shawn Edmunds, CRO, Lumenvox.
Voice with X-Ray vision?
Learn how Disruptel is disrupting TV content consumption with voice assistant capabilities that can see what you’re watching.
Google announces CCaaS solution
Google has announced its very own contact centre as a service in partnership with ujet.
Has Amazon just cracked conversation design once and for all?
Has Amazon’s latest Lex feature: Automated Chatbot Builder, just solved conversation design for everyone?