The future of AI orchestration with Dmitry Shapiro of MindStudio

Dmitry Shapiro joins me today to share how MindStudio is enabling AI transformation across the board.
Getting AI into the enterprise with Stephan Schuessler, Deloitte

Join us as Stephan Schuessler dives into the exciting world of AI in the enterprise.
Gen AI and ROI: Bridging the gap from hype to reality in enterprise adoption

In the world of technology, few innovations have sparked as much interest as generative AI (gen AI). This emerging technology promises to transform how businesses operate and serve their customers. However, while the potential of gen AI is immense, many organisations face significant hurdles in their journey from experimentation to large-scale deployment. During a recent […]
AI and the super-powered future with Jeremy Kahn, Fortune

I was joined by Jeremy Kahn as we chat about AI’s potential to disrupt industries, reshape society, and challenge our understanding of human intelligence.
Scaling your AI solution for long term success

Once you have established a solid foundation with your initial AI deployments, it’s essential to think about scaling your solutions to cover more complex and higher-impact use cases. This phase requires a strategic approach to ensure that your AI initiatives continue to deliver value and remain sustainable over the long term. Building a Scalable AI […]
The AI revolution in recruitment with Martyn Redstone

Martyn joins me to share some new insights on the conversational AI jobs market, the impact that generative AI is having in the recruitment space and some examples of use cases and value being explored in the sector.
The AI chatbot serving 10m customers a year, with Nick Allgaier, Lufthansa

Nick joins me to share his learnings on scaling an AI practice to extraordinary heights.
Why NPS and CSAT don’t work for measuring your AI efforts
When evaluating AI initiatives, I see many organisations use NPS and CSAT as barometers of success. But there’s a problem with both of those metrics that make them ineffective at measuring the success of interactions with AI services. This has been a top of mind topic lately. I’ve written about how containment is the wrong […]
Exploring the Evolution of AI in Search and Contact Centers: Insights from Google’s Vlad Vuskovic

Vladimir Vuskovic, a key figure at Google in the development of AI, particularly in Google Assistant, search and contact centre applications, recently joined me on VUX World to discuss the journey and future of AI technology. With over a decade at Google, Vlad has been instrumental in shaping tools like Google Assistant and is currently […]
The revolution in AI processors with Robert Hallock at Intel Corporation

In this episode, we explore the rapidly evolving world of AI processors; the firepower that makes everything from training, inference and processing possible