Conversational AI at GoDaddy and beyond with Sonia Talati
Sonia Talati, Senior Manager for Conversation Design at GoDaddy, shares some insights into how GoDaddy uses conversational AI and thoughts on scale.
Nova KBM’s AI assistant is more successful than anyone dreamed
Here’s how Nova KBM, a market-leading Slovenian bank, automated its customer engagement, and the results it saw.
Learnings from designing over 300 chatbots with Jim-Rowe Bot
Jim-Rowe Bot joins Kane-versational AI and talks through what he has learned from the experience of creating over 300 chatbots.
Conversations Squared #2 – Jason F. Gilbert
Jason F. Gilbert (aka The BotMan) is the Lead Character Designer at Intuition Robotics. Originally a filmmaker, he’s worked on loads of bots through the years for various brands on chat and voice, as well as digital humans (such as ‘Anna’) and now with ElliQ – a robotic companion for elderly Americans.
ChatGPT: the good, the bad and the future
It’s been a week since the launch of ChatGPT, Open AI’s latest large language model (LLM), which has taken the AI industry by storm. Many have posited that it could replace Google search, even kill Google. Some have asked whether it could replace customer service agents. A few have questioned whether it will change the […]
Voice AI that detects your tone of voice with Sean Austin, CEO, Helios
Sean Austin, CEO, Helios joins us to give an insight on how Voice AI is working to be able to detect what the tone of your voice is.
Top 10 conversational AI trends for 2023
Vonage hosted the ‘What’s Next for Conversational AI’ panel during VUX @ VOICE22, a full day of VUX World programming at VOICE22 in Arlington, VA.
5 steps to selecting the perfect partner for conversational automation
Recently, we wrote about Florida Blue’s multi-channel assistant. A Visual IVR system with a voice assistant that helps the health insurance company’s customers apply for replacement Digital ID cards.
Conversations Squared #1 – Emily Uematsu Banzhaf
Emily Uematsu Banzhaf, Content Designer at WillowTree, talks to Ben McCulloch about conversation design. Emily is also a conversation/VUI designer, she leads the ethical use taskforce at Open Voice Network, and she’s a professional violinist!
Conversational AI in the emerging web 3 landscape, with Brandon Kaplan, CIO, Journey
Brandon Kaplan, CIO, Journey discusses how conversational AI is emerging in the web 3 landscape.