AI beyond the hype: what actually works for enterprise with Andrei Papancea, NLX
In this episode, we chat with Andrei Papancea, CEO and Co-Founder of NLX, to cut through the noise and get real about where AI in the enterprise is delivering value, and where it’s not.
AI on the rails: Arriva’s journey into intelligent travel assistance
In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.
Responsible AI, Real Results with Citizens Advice
In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.
How United Airlines automates 64% of special requests with AI-enabled voice guidance
Discover how a multimodal approach improved United Airlines’ user experience.
NatWest on Gen AI with Mark Worden
In this episode, we dive deep into how NatWest uses generative AI to reshape customer service at scale, with Mark Worden, Strategy & Innovation Lead for Cora at NatWest.
Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui
In this episode, we chat with Chafik Abdellaoui, Workforce and Quality Manager at Autodesk, about how AI is used in sales and customer experience and the real results.
Is AI enough? How businesses can stand out
In this episode, Panos Karagiannis, CEO of Moveo.AI, joins us to explore how AI has been reshaping business automation.
Revolutionising AI usability with Jakob Nielsen
In this episode, UX legend Jakob Nielsen joins VUX World to discuss why AI usability still lags behind and what needs to change.
AI agents: hype vs reality with Ronald Ashri, OpenDialog
Ronald Ashri, Co-Founder of OpenDialog, discusses the evolving landscape of conversational AI, including all the hype around AI agents.
Salzburg AG revolutionises customer service with generative AI, Sarah Haider
In this podcast with Sarah Haider, Digital Manager for Conversational AI at Salzburg AG, we explore the journey of revolutionising customer interactions with generative AI.