Automating call centres with AI and Frank Schneider
Frank Schneider, CEO of Speakeasy AI joins us to share how you can automate your call centres using conversational AI.
Multi modal design with Google’s Daniel Padgett
Google’s Head of Conversation Design, Daniel Padgett, shares how his team approach multi modal design across all Google Assistant-enabled devices.
Alexa is part of the family now with Rozzi Meredith
We’re joined by Rozzi Meredith, Head of Innovation Strategy at Voxly Digital, to discuss their new report: ‘Part of the family, now: investigating voice usage amongst UK families’.
The Rundown: THE API, Beeb and the most recognisable audio logos
Kane Simms and Dustin Coates rundown this week’s top stories in voice and conversational AI. Top stories this week: Open AI API The Beeb, BBC’s voice assistant in public Beta Flipkart launches voice assistant for web Microsoft files patent for smart speaker Veritonic Audio Logo Index 2020
Using voice to make Scientists more productive with Dan DeAlmeida
Dan DeAlmeida joins us to share how LabVoice is making scientists more productive and how you can use voice technology to streamline working processes.
SMS conversation design with Hillary and Matthew Black
Hillary and Matthew Black join us to share how to design and implement automated conversational AI with SMS messaging, and why you should.
The Rundown: Voice authenticated purchasing and bye bye Google Home?
Kane Simms and Dustin Coates are joined by Claire Mitchell to Rundown the week’s conversational AI news.
Designing natural conversations with IBM’s Bob Moore
Kane and Dustin speak to author and researcher, Bob Moore, about his book Conversational UX Design and how to use conversation analysis techniques to create more natural conversational experiences.
The Rundown: The Webby Awards bring synthetic tears
Kane Simms and Dustin Coates are joined by Claire Mitchell to Rundown the week’s conversational AI news.
What is text-to-speech and how does it work with Niclas Bergström
When Alexa talks, it’s using text-to-speech. Niclas Bergström join us to lift the curtain and tell us what’s actually happening under the hood when voice assistants talk.