Accessibility is usability with Sierra Fontana and Carissa Merrill

Sierra Fontana, Carissa Merrill, Kane Simms anf Dustin Coates

Diving deep into how the US Bank approach accessibility for voice with Sierra Fontana and Carissa Merrill of US Bank. Listen on: Apple podcasts | Spotify | YouTube | Overcast | CastBox | Spreaker | TuneIn | Breaker | Stitcher | PlayerFM | iHeartRadio Presented by the Conversational Academy Save 10% on the world’s no.1 […]

Alleviating loneliness with Adam Greenwood

Adam Greenwood on VUX World

Adam Greenwood is the CEO of the human tech agency, Greenwood Campbell. Last year, Adam and his team trialled placing voice assistants in residential homes in the UK to see whether voice assistants can help alleviate loneliness for senior citizens. Listen on: Apple podcasts | Spotify | YouTube | Overcast | CastBox | Spreaker | […]

Discussing discoverability with Braden Ream

braden ream of voice flow with kane Simms and dustin Coates of vux world

Is discoverability of Alexa skills, Google Assistant actions and other voice applications the duty of the platforms i.e. Amazon and Google, or is it the duty of the brand or developer creating them? We discuss this, as well as discoverability challenges within voice applications with Voiceflow co-founder, Braden Ream. Listen on: Apple podcasts | Spotify […]

Voice and the TV with TiVo’s Charles Dawes and Patrick Byrden

the future of tv with tivo website hero

Dustin and Kane speak with Charles Dawes and Patrick Byrden of TiVo about how they’re helping users discover content through the power of voice, and the future of TV. Listen on: Presented by Botmock If you’re using things like Lucid Charts and Microsoft Visio to design your conversational experiences in, you should check out BotMock. Those […]

Multi-channel conversational strategies with Nico Acosta

nico acosta website hero

This week, Dustin and Kane chat with Nico Acosta, Director of Product and Engineering at Twilio, about how companies are approaching multi-channel conversational strategies. Listen on: Apple podcasts | Spotify | YouTube | Overcast | CastBox | Spreaker | TuneIn | Breaker | Stitcher | PlayerFM | iHeartRadio Presented by If you’re using things like […]

Meet VUX at CCW Europe, Amsterdam, October 5-7

Register now: Why your contact centre playbook is obsolete