Alleviating loneliness with Adam Greenwood

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Kane Simms

About this episode

Adam Greenwood is the CEO of the human tech agency, Greenwood Campbell. Last year, Adam and his team trialled placing voice assistants in residential homes in the UK to see whether voice assistants can help alleviate loneliness for senior citizens.

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We discuss the project and the results, as well as get Adam’s take on the current state of voice and what he’d like to see in 2020.

Presented by the Conversational Academy

Save 10% on the world’s no.1 online conversation design course. This episode was broadcast live on LinkedIn. To catch the next live broadcast, join Kane Simms on LinkedIn.

Links

Adam Greenwood on LinkedIn Greenwood Campbell website Watch the Alleviating Loneliness video Greenwood Campbell on Twitter

Podcasts referenced in this episode

Ask Marvee with Heidi Culbertson Helping Susan with Ruby Steel and Will Merrill

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Kane Simms

A strategic AI advisor who, for the past decade, has helped business leaders and product owners transform customer experience using conversational and generative AI.

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