Microsoft Copilot: Enterprise lessons learned with Pete Kemp

Pete Kemp, FSP joins us on our VUX World podcast as he talks through Microsoft Copilot.
Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

Byron Reese joins us on our VUX world podcast as he chats through the impact of AI.
What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

Philipp Heltewig, CEO, Cognigy joins us as we go through what we expect from AI over the next 12 months.
ChatGPT’s ‘strategies for success’ look familiar to us!

When Open AI released their ‘Six strategies for getting better results’ in Dec 2023, anyone who has worked in conversational AI must have thought oh, that looks familiar! The blog showed various techniques for working with ChatGPT. So many of the techniques are similar to the things conversation designers and programmers from the CAI industry […]
The end of role play in conversation design?

There’s a common practice in conversation design, where a design team will role play a conversation with the intention of identifying common conversational patterns, and distilling that down into an ideal ‘flow’ or ‘happy path’. You’d then use this as your first-pass design and iterate from there. Is this practice still relevant today? Honestly, I […]
Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

Liz Stokoe joins us as she chats designing AI assistants with 50 years of conversation analysis
It still takes effort to make a really good assistant

Come on then conversation designers – who’s bored by the lack of challenges in our industry? What, nobody? It’s no surprise really. We conversation designers have to be comfy with change. It seems like things are in constant flux, and that leads to new challenges. At the time of Siri’s release (2011) there were only […]
Agony Agent Roundtable #1

Rebecca Evanhoe and Wally Brill joined us for the first episode of Agony agent roundtable!
A year in enterprise AI: 2023 review with Frank Schneider, Verint

Frank Schneider, Verint joins us on our VUX world podcast as we have a recap of the year 2023!
What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor

Matt Taylor, CPO, Knowbl joins us as he delves into what’s going on at OpenAI!