Philipp Heltewig, CEO, Cognigy joins us as we go through what we expect from AI over the next 12 months.
Philipp Heltewig is the CEO of growing enterprise AI automation platform, Cognigy. Cognigy has ranked consistently high in Gartner’s Magic Quadrant for Enterprise Conversational AI Platforms over the previous years, being crowned a leader and the top ranked platform in terms of capabilities.
Philipp has a wealth of knowledge and supreme oversight into the enterprise AI market and joins me to discuss generative AI trends and challenges, as well as the key considerations for implementing LLMs and generative AI applications at scale in the enterprise.
In this episode
00:00 Introduction
03:26 Welcome Philipp
04:59 The last 12 months of enterprise automation
09:23 How the tools are being used
16:10 Classification for LLMs
24:50 Dealing with complexities of language
30:50 Cognigy platform
32:08 Privacy and Security
38:35 Enterprises challenges in 2024
42:12 Customers worried about the ‘risk’
47:33 Outro
Visit – https://www.cognigy.com/
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