What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor
Matt Taylor, CPO, Knowbl joins us as he delves into what’s going on at OpenAI!
Leveraging Amazon Bedrock for Generative AI Applications with JP
JP joins us as he talks about the biggest opportunities and considerations for brands seeking to use generative AI in customer experience.
The proof is in your data: conversation analytics at scale with Andrew Moorhouse
Andrew Moorhouse joins us as he shares that the proof is in YOUR data!
AI literacy with Mara Cairo, Product Owner, Amii
Mara Cairo, Product Owner, Amii joins us as she discusses AI Literacy
AI in Healthcare with Adam Odessky, Sensley
Adam Odessky, Sensley joins us as he discusses AI being used in Healthcare
AI-based routing in contact centres with Ronald Rubens, Sentio CX
Ronald Rubens, Sentio CX joins us as he shares AI-based routing in contact centres.
Conversations2 – Justin Randall
It’s common for teams to have both programmers and conversation designers. You need both to get a solid result. They’re both aiming to create the same thing (a robust conversation with a machine) but they approach that from different angles. While the programmer ensures that the software is solid, and has all the right connections, […]
Customer journey analytics with Tim Friebel
Tim Friebel joins us on our VUX world podcast as he shares insights into customer journey analytics.
The Uniphore approach to conversational automation with Kim West
Kim West joins us as she shares with us the approach Uniphore is using to conversational automation.
Why messaging should be part of your content strategy, with Nick Martin
Nick Martin joins us on our VUX World podcast as he shares why messaging should be part of your content strategy.