Conversations2 – Millani Jayasingkam

Designers love to talk design. Often people focus on their favourite tools, processes, hacks and gripes. It all matters. The technical aspects are just as important as well. We’re designing conversations with technology – we need to get intimate with the benefits and limitations of machines so that we can succeed. What about the social/collaborative […]

How Salesforce are using LLMs with Greg Bennett

Greg Bennett’s the final Conversations2 interviewee focused on large language models! When I heard that Salesforce have adopted LLMs at scale (and also heard that they had started to design and build this prior to ChatGPT’s release) I wanted to know more! I’ve known Greg for years and have always found him to be warm, […]