Balancing AI and Human Insight

Unless you’ve been orbiting in a space station with no Wi-Fi you’ll know that there’s a lot of hype around LLMs such as ChatGPT. However, what everyone craves are best practices for how to use them (and not another ‘here’s 1000 ChatGPT prompts to try before you die’ list on our LinkedIn feed). In the […]
What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

Philipp Heltewig, CEO, Cognigy joins us as we go through what we expect from AI over the next 12 months.
ChatGPT’s ‘strategies for success’ look familiar to us!

When Open AI released their ‘Six strategies for getting better results’ in Dec 2023, anyone who has worked in conversational AI must have thought oh, that looks familiar! The blog showed various techniques for working with ChatGPT. So many of the techniques are similar to the things conversation designers and programmers from the CAI industry […]
Decoding documents: how SmartBots chunk data with LLMs

Discover how SmartBots revolutionise document management by introducing an innovative approach to data chunking with Large Language Models.
4 tips for effective use of LLMs in conversational AI

Discover how businesses are adopting LLMs, the challenges and limitations of Retrieval Augmented Generation.
What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor

Matt Taylor, CPO, Knowbl joins us as he delves into what’s going on at OpenAI!
Leveraging Amazon Bedrock for Generative AI Applications with JP

JP joins us as he talks about the biggest opportunities and considerations for brands seeking to use generative AI in customer experience.
Three smart ways to use LLMs alongside your NLU

LLMs have made quite a mark haven’t they? They were just a whisper within conversational AI in the past few years. Now they’re getting an unbelievable amount of exposure. It’s been the year of ChatGPT. Due to the fact that LLMs can convincingly talk about pretty much anything, most of the time, people have started […]
Yes, ChatGPT has a persona and you should be careful

When communicating with an AI assistant, we always observe its persona. They give away little hints while we communicate with them, and that makes us imagine a persona, as if we’re trying to categorise them against people we know. As stated in Voice User Interface Design, “There is no such thing as a voice user […]
LLMs in practice with Matt Taylor, Knowbl

Matt Taylor is back on VUX world as he shares LLMs in practice.