Microsoft release Dynamics 365 contact centre with AI at its core
Microsoft announce ‘voice channel’ general availability for Microsoft Dynamics 365 Customer Service.
Cerence and Harman on the future of voice in the car with Albert Jordan (Harman) and Joe Iacobelli (Cerence)
Albert Jordan (Harman) and Joe Iacobelli (Cerence) discuss their recent partnership and the future of voice AI in the car.
Amazon Astro: talking vacuum cleaner? Or game changer?
Is Amazon’s latest device, Astro, the world’s first widely available house robot, just a talking Hoover? Or is there more to it?
Utilising automatic speech recognition with Deepgram CEO, Scott Stephenson
Learn the ins and outs of speech recognition, how to scope, tune and use it properly, with leading ASR provider, Deepgram.
Voice in APAC with TalkVia Head of Innovation, Guy Munro
Guy Munro, Head of Innovation at TalkVia, joins us to share his perspectives on voice assistant adoption down under.
Voice AI in noisy environments with SoundHound’s Andrew Richards
Director of Business Development, SoundHound, Andrew Richards, shares how Houndify handles speech recognition in noisy environments.
Google’s Assistant strategy and what it means for your brand
Google’s recent integration of Google Assistant with Technicolor set-top-boxes further shows that Google’s strategy for Assistant is more than timers, alarms and web searches. You might think of Google assistant as the thing that you use to search the web on your phone or the speaker you use to play music at home. But with […]
Hyper-personalised voice AI with Laetitia Cailleteau, Accenture
Laetitia Cailleteau shares all about what Accenture is doing in voice AI and about its hyper-personalised voice AI patent.
How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto
Atexto join us to dive under the hood of training automatic speech recognition systems (ASR).
Why is Microsoft acquiring Nuance, really? The bigger picture
Microsoft will acquire Nuance Communications for $19.7billion, but there’s more to it than cool tech. There’s a much bigger game being played.